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Will game mechanics impact online market research? Would this be for better or for worse? Erin Leedy and Erica Ruyle of Market Strategies take a closer look at “gamification,” one of the industry’s hottest topics, and examine its potential to improve research participants' experiences.
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In the September 2011 issue of Alert! , Reg Baker, president and COO of Market Strategies, revisits interactive voice response (IVR) surveys, an age-old data collection technology that may be regaining popularity as companies seek inexpensive ways to hear the voice of their customers.
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China’s economy continues to expand in scale and sophistication. As its research industry enters a third decade, Market Strategies’ David Ying Hon Ho shares a number of considerations unique to research in China that practitioners should heed to design meaningful, culturally appropriate studies.